We aim to make your shopping experience as seamless as possible. All orders are made to order carefully packed and shipped within 3-4 business days. Shipping times may vary depending on your location, and demand and tracking information will be provided to keep you updated every step of the way.
If for any reason you’re not satisfied with your purchase, we accept returns within 28 days of delivery, provided the item is unused and in its original condition. To initiate a return, please contact our team at hello@rogo.uk. Note that return shipping costs are the responsibility of the customer unless the item is faulty or damaged.